Enjoy exclusive benefits by using your Oakland Nursery Rewards Plus card every time you shop. You'll earn 1 point for every $1 you spend at any of our Oakland Nursery Retail Stores. Membership is free - enroll now!
Provide your membership information whenever you shop any of our four convenient retail locations. Take advantage of member-only promotions and offers, including bonus point events. Points are earned on a calendar year basis and points are rewarded via gift card by March 1st of the following year. $10 reward for the first 500 points and $5 rewards certificate for every 250 points earned thereafter. See Terms and Conditions for complete details.
GENERAL MEMBERSHIP
How do I become a member of Oakland Nurseries Rewards Plus?
You can sign up at any Oakland Nursery Retail location or online (here).
Does it cost anything to become a Oakland Nurseries Rewards Plus member?
No - membership is free.
Who can join Oakland Nurseries Rewards Plus?
Membership is available to all persons who have reached the age of 18.
Can family or friends use my membership so I'll earn points for their purchases?
No. memberships are nontransferable and are only valid for use by the person who registered.
What are the Terms and Conditions of the Oakland Nursery Rewards Plus Program?
To read more about the Oakland Rewards Terms and Conditions, click here.
MEMBER ID
When will I receive my membership cards(s)?
If you sign up in one of our stores, you will receive it as soon as you turn in your application to one of our cashiers. If you sign up online, there is a waiting period of 3-5 business days and then you may pick up your card at the store indicated on your online application.
What should I do if I've lost my card?
Each enrollment will come with three individual membership cards. If you should lose your cards please contact us at rewards@oaklandnursery.com
POINTS
How do I earn points?
You will earn one point for every $1 (dollar) you spend on qualifying purchases when you use your membership card at the time of in-store purchase.
What are Qualifying Purchases?
Qualifying purchases are anything other than gift card purchases, sales tax, shipping, donations, or purchases made by employees or their family members. Also excluded are purchases made through our other non-retail departments (i.e. landscape, irrigation, wholesale, interiorscapes or streetscapes).
When can I start to earn points?
You're eligible to begin earning points the moment you join the Rewards Plus Rewards program [Online applications do have a 3-5 day waiting period so that your information may be entered into our system]. You must remember to inform the cashier that you are an Oakland Nursery Rewards Plus member at the time of purchase to receive points. They cannot be adjusted after the sale.
When is the earning period?
The earning period is from January through December each calendar year.
Can I receive points on in-store purchases without a physical card?
Yes. If you do not have a physical Oakland Nursery Rewards Plus card, you can still earn points on in-store purchases by providing your membership number or the email address on your account [remember, there is a 3-5-day waiting period for online enrollees, so you cannot receive points until your information has been entered into our system].
REWARD GIFT CARDS
How do I redeem my reward points?
Points are accrued during the earnings period and at the end of each year, rewards are sent via gift card and will be issued by March 1st of the following year. You will receive a $10 reward for the first 500 points and $5 rewards certificate for every 250 points earned thereafter. If you have earned points but have failed to meet any reward threshold, your point balance will be carried forward to the next earnings period. The gift card issued for rewards points will be valid through December 31st of the year it was issued. Balances remaining on the rewards gift cards will expire and may no longer be used after that time. It is the responsibility of the Oakland Nurseries Rewards Plus member to keep our files updated in the event of an address change or you will not receive you Reward gift card.
How soon after an earnings period are Rewards cards sent out?
You will receive your rewards gift card by March 1st of the year following the earnings period.
What can I purchase with my reward gift card?
Oakland Nurseries Rewards Plus gift cards may be used for purchases at any of our Oakland Nursery Retail locations. Oakland Nurseries Rewards Plus program points cannot be redeemed for the following: gift card purchases, sales tax, shipping, donations, or purchases for employees or their family members. They also may not be redeemed for purchases from any of our other Oakland Nursery departments (i.e. landscape, irrigation, wholesale, interiorscapes or streetscapes). Rewards certificates may be combined with other offers, but they are valid on in-stock items only.
Can I use my Rewards Plus gift card if I am also redeeming a coupon?
Yes, you may use both. Please remember that in order to redeem coupons based on a dollar value spent, the dollar value is figured after the rewards have been applied.
